Frequently Asked Questions

  • What is the difference between perpetual and subscription license?
    perpetual license means you can use the purchased software version for an unlimited time. Included 1-year maintenance gives you access to software updates with bug and security fixes and new features. After the maintenance period is ended you can still use the software version that was released within the active maintenance period, but you will not be able to activate newer versions of the software unless maintenance renewal is made. Subscription licenses give you access to the software for 1-year. After 1 year the software stops working until the renewal of a license is made. This is the better option for organizations that need repackaging only for a short period as this is a more affordable option for a shorter period. If you plan to do packaging for more than a year (most organizations) then the best option for you would be to choose perpetual licenses.
  • What happens after the 1-year maintenance period ends for a license?
    Every Master Packager license comes with 1 year of maintenance. After the maintenance period is ended you will still be able to use the Pro version forever but will not be able to upgrade to the newest versions that are released after your maintenance period is ended. To extend maintenance for another 1-year the price is 499.99 EUR per Pro license or 999.00 EUR per Service Provider license.
  • How many licenses do I need?
    The Master Packager license is per-user. If you have 4 packaging engineers, you will need 4 licenses. Licenses can be installed on unlimited machines and do not require a license server.
  • Can licenses be transferred to a different user?
    Each user of the Master Packager software should have their email assigned license key. If a user leaves the company or department, the license can be transferred to a different user at no additional cost. When this happens, please get in touch with info@masterpackager.com with the details of the existing license and the new user's name and email so we can process the transfer.
  • On how many PCs can a licensed user install Master Packager?
    Unlimited. Whether physical machines or virtual machines, it doesn’t matter. The only condition is that the license is used by the person who owns it.
  • Can I get an official quote for the purchase order?
    Yes, please contact us at info@masterpackager.com, and we will send you a quote in PDF format in no time.
  • What is the difference between Master Packager and Master Packager Dev?
    If you are an IT professional who needs to repackage third-party vendor EXE files into MSI or modify MSI/MST files, then you would need the Master Packager. If you are a developer who codes your own applications and needs to create professional Windows Installer (MSI) or MSIX packages for distribution purposes, then you need the Master Packager Dev.

Frequently Asked Questions

  • What is the difference between Master Packager and Master Packager Dev?
    If you are a developer who codes your own applications and needs to create professional Windows Installer (MSI) or MSIX packages for distribution purposes, then you need the Master Packager Dev. If you are an IT professional who needs to repackage third-party vendor EXE files into MSI or modify MSI/MST files, then you would need the Master Packager.